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franchise.co.nz – PUTTING PEOPLE IN BUSINESS
n the fast-paced, ever-changing world of franchising, long-term growth
relies on constant improvement. Aramex New Zealand understands
that, to stay ahead, they must focus on meeting the evolving needs of
their franchisees. With over 40 years in the New Zealand market, Aramex
has developed a franchise model that helps both individual franchisees
and the entire network grow together.
Embracing change
Courier services have come a long way since the days of sticky labels.
Today, Aramex New Zealand employs advanced technology, from easy-
to-use online tools to real-time tracking, ensuring that franchisees have
the best tools to run their businesses efficiently. However, staying ahead
requires ongoing effort, which is why Aramex aim to continually improve
their franchise model and offer even better support to their franchisees.
Building a safety-first culture
For starters, it’s a safety-first culture says Mark Little, CEO of Aramex
New Zealand. “A key element is the Everyone Home Safe Every Day
programme, which we launched in 2023. This initiative simplifies health
and safety compliance, offering regional franchisees clear guidelines
and practical tools to ensure their courier franchisees and teams are
safe, allowing them to focus on delivering great service.
“Everyone Home Safe Every Day is more than just a set of rules – it’s
about creating a culture where safety is a priority. By taking a ‘hearts and
minds’ approach, Aramex encourages franchisees to put safety at the
core of their operations.”
To support this, Aramex has invested in resources like easy-to-use forms,
templates, and procedures to help franchisees manage health and safety
with ease. This lets franchisees focus on what matters most – providing
excellent service – without worrying about complicated
safety requirements.
Helping franchisees grow
Aramex’s commitment to franchisee success is also evident in their
Courier Franchisee Success Programme, launched in 2023. Every
month, courier franchisees participate in ‘Toolbox Meetings’ where they
receive practical tips on key business topics such as preparing for busy
seasons, understanding products and services, and improving customer
communication.
Every courier franchisee also receives a customised folder – designed
to fit into the glovebox in their van - that includes flyers, business cards,
pricing tools and other materials to help them promote their business
and connect with more customers, ultimately driving growth.
Why reinvestment
matters
Mark says Aramex believes
that reinvesting in their
franchise system is essential
for staying competitive
and keeping customers
satisfied. By supporting
their franchisees, Aramex
helps them deliver on the
company’s brand promise,
which drives customer loyalty and contributes to network-wide growth.
“We’re always improving our franchise model to make sure our
franchisees have the tools they need to succeed,” explains Mark. “This
support helps franchisees build confidence, connect with customers,
and grow their businesses.”
Stronger together
“Aramex believes in the power of teamwork,” says Mark. “As the
company expands across New Zealand and beyond, we encourage
franchisees to share ideas and experiences. Regular webinars and
meetings create opportunities to learn from each other, strengthening
individual businesses and the entire Aramex network. It’s a team effort,
where collaboration throughout the network is encouraged.
“Together, we create growth opportunities for everyone,” Mark says.
“When we support each other, we all succeed.”
Join the Aramex family
Looking ahead, Mark points out that Aramex New Zealand remains
committed to continuously improving their franchise model and supporting
franchisees at every step.
“We’re building a sustainable, successful business that benefits
everyone involved and we welcome
new franchisees to join us. If you’re
interested in becoming a Courier
Franchisee, we’d love to discuss the
exciting opportunities available. The
Aramex team are here to help you
succeed in the growing courier industry.
Call today and one of our team will guide
you through the process and explain
how our franchise system works.”
Aramex
www.Aramex.co.nz/
franchising/courier-franchise
Contact
06 833 6333
0508 NZ Aramex
Recruitmentnz@aramex.com
Advertiser Info
In safe hands with Aramex
Safety first: Aramex has all the tools to deliver
How Aramex supports its
franchisees for long-term success.
Opportunity: Business & Commercial
GROWING
YOUR COURIER
FRANCHISE