Franchise NZ - Summer 2026

franchise.co.nz – PUTTING PEOPLE IN BUSINESS

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“We’ve never really considered our V.I.P. business to be anything other than a

long-term investment,” says Kay Wilson. “We saw it as a solid business when

we bought it, and frankly it’s paid for itself ten-fold.”

When Kay and her

husband Wayne Gribble

were looking for a business

16 years ago, “V.I.P. simply

stood out,” says Kay. “We

had looked at others and

considered dog-grooming

or car valeting, but the

franchisors were absolutely

great – straight up, no

selling, and they told it how

it was. The decision was a

no-brainer, for us.”

Eleven years ago, Kay and

husband Wayne Gribble

featured in Franchise New Zealand magazine as examples of just how

transferable the V.I.P. franchise business is. By then the couple had owned a

very successful V.I.P. cleaning business in Papakura for over four years. “We

had friends and family in Whangārei,” Kay explains, “so after four years we

decided we should move up there. It was an entirely green-fields area – there

was at the time no V.I.P. presence, but we knew the system well enough

to know it would work, and we had the backing and support of a great

franchise. We didn’t hesitate.”

Despite starting from scratch, the V.I.P. system proved itself yet again – eleven

years on Kay and Wayne have built their own mortgage-free home on a life-

style block. “The franchise has given us everything we needed and wanted,”

Kay explains. “We have a great lifestyle, financial freedom and plenty of time

for hobbies and gardening. I probably work only 35 hours a week, but neither

of us can imagine not being with V.I.P. I asked myself the other day if I’d rather

be back in an office working for someone else, and the answer was a flat-out

NO! We’ve recently renewed our term with the franchise because we can see

ourselves doing this until we retire – or beyond. If we are asked for advice

by people considering the franchise we say, ‘just do it’. It’s more than a great

system and you can’t really fail if you put the time and effort in.”

In it for the long haul

Mike Vickers has been a V.I.P. lawnmowing franchisee so long he has

appeared in this magazine twice before. “When I started,” he chuckles, “our

two girls were still pre-school. Today they are in their twenties.”

In common with Kay and Wayne, V.I.P. “just stood out” from the rest when

Mike decided to buy his own business, back in 2003. “I’m still waiting for the

other company to get back to me,” he jokes. “I’d spent too much time inside

during my previous job, and I saw how well a relative in the Waikato was

doing with his V.I.P. business. I’ve always loved the outdoors,” he continues.

“Weather doesn’t bother me, so when I decided to purchase the franchise, I

felt I was pretty much guaranteed to be in it for the long-haul. I don’t know if

I ever imagined I’d be renewing my V.I.P. contract for another ten years at this

stage in life, but the business has suited my wife Janette and I very well.”

In common with many franchisees Mike bought a small business with a

turnover of around $600 per week. “The franchise is very flexible – you can

start small without investing huge capital and build it as you want and need,

he says. “Starting up without the V.I.P. system and customer base would have

been very difficult,” he continues. “Building it to around four times the value

was quite quick and easy, and of course it is extremely well-run by Estelle

and John Logan. I can’t compare them because I’ve never known other

franchisors, but I think they are terrific people in their role!”

Long tenure

recognition

“We are spoilt for choice when

it comes to length of service

with V.I.P. franchisees today,”

says Estelle Logan, who with

husband John has been the

company’s national franchisor in

New Zealand for a remarkable

30 years. “No fewer than

15 of our loyal franchisees

qualified for recognition at this

year’s Westpac New Zealand

Franchise Awards for their long

tenure with V.I.P. Home Services.

Mike, Janette, Kay and Wayne

stand out for their exceptional

service and desire to continue.

They are the kind of people who

have made V.I.P. a household

name for quality and reliability and demonstrated that a V.I.P. franchise is

a solid long-term investment which can give you a great lifestyle and

excellent income.”

V.I.P. offers two kinds of franchise: outdoor, lawns and gardening, and indoor,

domestic and commercial cleaning. “There are no limits to where a V.I.P.

franchise can take you, or for how long,” says Estelle. “We have a very flexible

system that allows people to start small, or part-time, and grow as suits their

requirements. Some employ teams of staff and have built quite substantial

businesses. Others prefer to keep to a size they feel they can manage easily.

Whatever your desire there is no

shortage of work, and we offer

12-year contracts.

“Many of our franchisees are currently

renewing for a second period, which

is a testament to the universal quality

V.I.P. Home Services offers. Call today

to find out what opportunities for a

long-term career change are available

for you.”

Franchisees see V.I.P. Home

Services as a proven long-term

career and business

EXCEPTIONAL

SERVICE

Opportunity: Home Services

V.I.P. Home Services

www.viphomeservices.co.nz

Contact

Nationwide Enquiries

0800 84 74 96

estelle@viphomeservices.nz

Advertiser Info

Wayne and Kay Gribble:

“The decision was a no-brainer”

Mike and Janette Vickers:

“The business has suited us very well”

V.I.P. Home Services celebrated

in style at the Westpac New

Zealand Franchise Awards