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franchise.co.nz – PUTTING PEOPLE IN BUSINESS
ess than 12 months
from starting her
own V.I.P. cleaning
business, Patricia Nilo
is on track to turn over
well over $100,000.
“This shows you what
V.I.P. is about,” says
Patricia, “They are an
honourable company
both to work for and
to be a franchisee of.
This year, we’ve even
been able to bring my
mother over from Chile
on holiday. None of
that would have been
possible without V.I.P.”
Patricia arrived in
New Zealand in 2014,
with her two daughters
and ‘four suitcases of
dreams.’ “My husband
had arrived six months
before. He’s an electrical technician,” she explains. “Eventually we
moved to Tauranga, where I first came across V.I.P. through Geoff Price,
who owned four franchises in the area. I began working for Geoff as a
cleaner and it was his belief in me and support for my family that has led
me to becoming a franchisee in my own right.”
Learning through experience
Patricia and her family endured various trials and illnesses over three
years as she worked as a cleaner. “Geoff and his wife Diana were
angels to us,” she says. “They encouraged me to improve myself and to
consider becoming a V.I.P. franchisee. They had faith in me and my family
and our ability to take on the business.”
Geoff and Diana put Patricia in charge of one of their franchises to help
prove she was capable. “This gave me the experience I needed and
proved to all of us that I was able to run a business. I got encouragement
from other V.I.P. franchisees to join, so our accountant then helped us
form the business. I still felt very insecure, and it took over a year for me
to make the final decision,” laughs Patricia, “but I like it much better
owning the business than working as a cleaner.”
They trusted my abilities
Patricia had saved hard for the purchase, but she still had to sell her
car to cover the entire deposit and Geoff and Diana helped her to get a
personal loan for the rest. As Patricia says with real warmth, “They were
very happy for me, and I had first-hand experience of what I was buying.
They trusted my abilities and knew I would fight every day to achieve my
goals and consolidate my family’s position in this beautiful country.”
Estelle and John Logan are V.I.P.’s national franchisors for New Zealand.
Estelle says, “We were delighted to approve the sale of this franchise.
Patricia had been a standout employee for Geoff and Diana and is just
a delight. She is enthusiastic, vivacious and a hard worker, with a close
supportive family. Her application and dedication have enabled her to
buy the franchise she was already managing, and since she has become
a franchisee, she has maintained a large client base. She is a terrific
example of what can be achieved with the V.I.P. system and we often ask
her to demonstrate to others what is possible.”
Would Patricia do it all again? “Yes of course – it was a great experience,”
she says without hesitation, “but only with V.I.P. They are the best – they
really care about and support their franchisees. V.I.P. has allowed me
to achieve things I never dreamed of. We received training in all the
administrative paperwork, use of computer systems, and also where,
what, and how to buy all the supplies for work. I have learned so much
about the cleaning business – how to grow it, how to improve, how to
optimise resources, use the best products and look after my customers.
And, most importantly, to believe in myself!
“Both my daughters have travelled overseas; best of all, my mum arrived
last week to visit us again, and none of this would have been possible
without owning a business with V.I.P. If anyone asks me if they should
buy a V.I.P. business – I tell them they definitely should!”
Icing on the cake
V.I.P. Home Services offers two different kinds of franchise: indoor (all
types of cleaning) and outdoor (lawn mowing, gardening and other
work.) “V.I.P. offers a completely flexible system that can be tailored
to your needs,” says Estelle. “A great satisfaction for us as franchisors
has been enabling people with little experience to grow their own
businesses. Today we ask all potential franchisees ‘are you buying a
business, or just a job?’ We don’t just give people work – we teach them
how to work out what running a business is so they may generate work
for themselves – and grow.
“We are fussy about whom we appoint and absolutely transparent with
people. One recent prospective franchisee said to us, ‘you have been
so transparent with me and given me a business proposal that lays it all
out clearly.’ We can promise we will
do that with everyone, and seeing
people such as Patricia succeed –
spectacularly – is just the icing on
the cake for us. We’d like lots more
people like Patricia who are willing to
learn how to run their own business
and achieve their potential. We have
opportunities all over the country – so
call me to find out more.”
Business
or job?
Opportunity: Home Services
V.I.P. Home Services franchisees
don’t just buy jobs - they learn
skills to build businesses.
Patricia Nilo and family
‘V.I.P. really care about their franchisees’
V.I.P. Home Services
www.viphomeservices.co.nz
Contact Nationwide
Enquiries
0800 84 74 96
estelle@viphomeservices.nz
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