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Franchise New Zealand Autumn 2025 Year 34 Issue 01
n 2025, franchise owners are discovering the powerful benefits of
The Induction Company’s fully digitised onboarding technology.
It minimises paperwork, maximising efficiency and consistency for
franchisors and franchisees alike.
When inducting people into your business, this affordable, game-
changing platform makes life easier. Feedback has been extremely
positive, says The Induction Company founder and director, Sussan
Ockwell. Not only about the technology itself, she says, but her
company’s ability to quickly and effectively implement it. So much so
that The Induction App won Diamond for Onboarding at the recent
LearnX Awards in Australia.
The Induction App delivers a two-pronged benefit for franchises. “Not
only can franchisors use it to streamline the onboarding process for new
franchisees by replacing paper-based processes, but franchisees can
also utilise the platform to onboard and train their new employees and
keep all their HR files on the platform,” Sussan explains.
“Franchisors can see and manage their entire network, as well as
establish base content and activities for all new employees, so
everybody in the franchise is being inducted and trained to the same
exacting standard.”
Andrew Kirkpatrick, GM of the 2024 Westpac Supreme Franchise System
of the Year Driving Miss Daisy, says they chose the app largely due to
Sussan’s approachability. “It
was her ability to listen and
quickly grasp the concept, form
and content of what we had in
mind for our business,” he says.
Understandably, taking on new
drivers for a highly respected
companion driving franchise
requires strict procedures,
and this all-new onboarding
platform ensures no stone is
left unturned when it comes to
paperwork and regulations.
Ease and simplicity
Users of The Induction App are
surprised by its ease. Horst
Miehe, MD of Swimgym, says
the app takes the pain out of paperwork with its seamless uploading and
capture of all relevant documents. “It has made our induction of staff
immeasurably easier. The friendly team there made the delivery of content
easy. We were up and running in 30 days.”
“The app walks new franchisees through each stage of onboarding
and induction, covering various topics with rich content, tasklists and
quizzes, as needed. It allows franchisors to check franchisee progress and
engagement to see how they’re going, and if help is required.”
For new employees, the onboarding app starts with a simple link, says
Sussan. “It takes you from e-signing of employment agreements, through
all paperwork, onboarding and learning, engagement and reporting.”
Due to its mobile-phone friendly platform,
franchises across hospitality, retail, driving
and home cleaning can benefit for full-
time, part-time or casual workers.
For franchisors, it starts with a 90-min
meeting where structure, pathways and
personalised branding requirements are
discussed. Contact Sussan today.
The Induction Company
www.inductionapp.co
Contact
Sussan Ockwell
021 355 150
09 520 5820
sussan@inductionapp.co
Advertiser Info
Leading brands appreciate the
time-saving power of The Induction App.
USER-FRIENDLY
PLATFORM MAKES
ONBOARDING EASY
Franchise Management
The Induction App
NZ Master Franchise
Opportunity
Unprecedented opportunity to join Urban Clean in NZ
as a master franchise license holder
The commercial cleaning industry is one of the world’s largest
business sectors
Urban Clean has a highly successful proven business system and
franchise system, returning significant and ongoing profits to master
and unit franchisees
Urban Clean has over 160 franchise locations across Australia and is
now expanding globally
Experienced global franchise management and support team
Professor Antony Jacobson
Global Head of Franchise Recruitment
Urban Clean Group
For any and all
enquiries regarding
Urban Clean global
franchise opportunities
please contact:
+61 4 1326 0293 | +61 7 2113 3042
antony@gfg.net.au
urbanclean.com