Franchise NZ - Autumn 2025

37

franchise.co.nz – PUTTING PEOPLE IN BUSINESS

Never a dull moment

Meanwhile, back at the busy Lake Hāwea FreshChoice, Matt and Dixie

are finding it immensely satisfying to be growing a successful business

in a community they’ve built a solid affinity with over the years.

“Every day is different, and there’s never a

dull moment,” is how Matt sums up their

FreshChoice journey. He says they thrive on

the daily challenges the business brings.

“Looking back, we wouldn’t change a

thing,” Matt says. “We’re very pleased with

how we’ve navigated the busy summer

period and we’re so grateful for the

opportunity and the support we’ve been

receiving throughout the process.”

ourist brochures describe the South Island’s Lake Hāwea as an

outdoor adventurers’ paradise – a place of breathtaking scenery and

legendary fishing experiences.

On its southern shores, the fast-growing Lake Hāwea township is home to

one of the latest FreshChoice community-based supermarket franchises,

proudly owned by Matt and Dixie Gallaher, residents of the town. For

Matt, whose 15-year career spans several well-known retail brands,

investing in the franchise in 2024 has been a long-held dream come true.

“Being owner-operators of our own franchise business, serving the

community we live in has always been our dream,” says Matt. He adds

that having the ability to employ and support local people is also a major

bonus. It’s the sole supermarket in the district and during busy periods

the couple can employ up to 20 people, including students.

They describe the help they’ve had from Craig Steenson, FreshChoice’s

franchise development manager, as ‘incredible’. They also can’t speak

highly enough about the ongoing help they receive from their support team.

“I enjoyed six months training at various FreshChoice stores before we

opened our store and that support has never stopped,” says Matt.

“Not only is there a whole framework behind you to ensure you never face

fresh challenges alone, but also a network of other FreshChoice franchise

owners who’re there to assist if needed,” he says.

The bigger picture

Currently there are opportunities across New Zealand for hands-on retailers

to own and operate their own FreshChoice supermarket. This exciting

business opportunity has the full backing and considerable resources of

Wholesale Distributors Ltd, subsidiary of Woolworths New Zealand.

There is a real passion to grow FreshChoice in the supermarket sector

right across New Zealand, reports Craig. He says prospective FreshChoice

franchisees must not just have an absolute passion for retail, but also

a desire to be immersed in their local community – among people who

make up the bulk of their customers. It would be beneficial to have at

least five years’ experience as a business owner or leader in some kind

of business management role, and some retail industry knowledge would

also help new franchisees make the transition, he says.

“In addition to individual stores, multi-ownership is an option – several of

our existing franchisees have two or more stores, which can provide some

economies of scale and potentially an even greater return on investment.”

Geared for your success

FreshChoice stores have a highly supportive matrix to ensure franchisees

achieve and maintain success. There are clear step-by-step processes

to assist with the smooth daily running of the business and a robust

onboarding process tailored to the individual owner.

It’s a business opportunity with no hidden surprises, and full support

services provided to the entire franchise network, regardless of

development stage. Franchisees are encouraged to share ideas and

experiences with each other. Group meetings and an annual conference

provide an opportunity to review progress, plan the year ahead, discuss

new developments, and network. For FreshChoice, this a partnership -

it’s about everyone working together to ensure they all are, and

stay, successful.

UNLEASH YOUR PASSION

Opportunity: Retail

FOR RETAIL

FreshChoice is the franchise that places

you at the heart of your community.

FreshChoice

www.freshchoice.co.nz

Contact

Craig Steenson

027 262 3175

craig.steenson1@

woolworths.co.nz

Advertiser Info

Dixie and Matt Gallaher

Wholesale Distributors Limited (WDL) is the franchisor for the

FreshChoice group of supermarkets. WDL have supermarkets

nationwide, but are always looking for new and exciting

opportunities to expand throughout New Zealand.

WDL is a division of Woolworths New Zealand (WWNZ). WWNZ

in turn is 100% owned by Woolworths Limited which is one of

Australasia’s largest retailers.

All our stores are locally owned and operated. Our owners and

store teams care about building strong connections to the

communities they serve, and are constantly striving to inspire

and engage customers. We are proud of the passionate people

that represent FreshChoice, and they in turn are proud to be

advocates of it.

If this sounds like an opportunity you are interested in, please

get in touch with Operations Manager Craig Steenson from the

contact details below:

are you

Interested in

becoming a local

Supermarket

owner?

craig.steenson1@woolworths.co.nz

027 262 3175

www.freshchoice.co.nz/about/franchise-opportunities/