Franchise NZ - Spring 2025

franchise.co.nz – PUTTING PEOPLE IN BUSINESS

27

Speed Queen is the oldest and largest

manufacturer of commercial laundry

equipment in the world. “Despite being

founded in 1908, we’ve always been at

the cutting edge of technology, and that’s

why our operators continue to make big

profits,” says Royce Little, Speed Queen’s

head of laundromat sales.

“We offer technological advances that

are game changers for laundromats. With

cashless payment systems and remote

operation, laundromats have become

even more attractive for investors. You

don’t need expensive high street or mall

locations, and our partners are reaping

the rewards of us being ahead of the

game. That’s why we say Speed Queen is

a near-perfect model for anyone seeking

semi-passive income.”

Cashless means stressless

From an investor’s perspective, cashless payments are one of the biggest

shifts in the business. “There are no security issues around cash. There is

nothing to steal on site,” explains Royce. “There are no worries about cash

handling, collecting, or banking coins. That used to be a massive hassle.

“Our laundry equipment integrates to payment systems that allow customers

to pay directly on the machines. This means your customers can pay with

their EFTPOS or credit card or pay with PayWave or Apple Pay, and the

money then ends up in your bank account without the need to deal with cash

collection and deposits.”

Security and control from anywhere

Remote operation doesn’t stop with cashless payments. Security cameras

allow owners to keep an eye on their store 24/7 from their phone or laptop.

Smart doors mean you don’t need to be on site to open and close your

laundromat. Stores can run 24/7, or you can use timed access or remote

unlocking to let staff and cleaners onto the premises. “With reliable local

cleaners,” says Royce, “many investors hardly need to visit their laundromats

at all.”

Real-time insights at your fingertips

Speed Queen Insights takes remote management even further. Store owners

can log in and see machine performance in real time: how many cycles each

machine has done, revenue by the hour, and even when there are rare faults.

“If there is a blocked drain, the machine will notify you immediately,” says

Royce. “You can literally sit in Kerikeri and operate a laundromat that is

in Invercargill.”

Customer experience that drives loyalty

While investors benefit from cashless systems, smart doors, and remote

monitoring, customers notice the difference too. For them, Speed Queen

laundromats are faster, safer, and easier to use than ever before. No longer do

they need to carry bags of coins or worry about machines swallowing their

cash. With the ability to tap their card, phone, or even smart watch at the

washer or dryer, payment is effortless and familiar.

Reliability is another factor that builds repeat business. Because every Speed

Queen machine is connected through the Insights platform, any issues

are identified quickly. If a drain blocks or a machine requires servicing, a

laundromat’s owner knows instantly and can act before the issue causes

downtime. That means fewer out-of-order signs and more machines available

when customers need them most.

Safety is also front of mind. The absence of cash on site reduces theft and

creates a more secure environment, which matters to families, students,

and late-night users. Combined with well-lit stores and camera monitoring,

customers feel safer and more confident in using laundromats. Ultimately,

happier customers stay loyal, tell others, and keep coming back – driving the

steady income that investors are looking for.

Built for the long haul

“Our equipment leads the world because it was built for the long haul,” Royce

explains. “The machines are designed to last 15 to 20 years on average, day

after day. We also have servicing agents in every town across the country.

With durable machines and service support nearby, you can live or holiday as

far away as you like.”

Success after success

Speed Queen has equipped over 50 outlets, including some of the largest

laundromats in the southern hemisphere. A medium-sized investment is

typically between $250,000 and $350,000, with a deposit of $100,000 typically

required. “Returns are often in the range of 20-30%,” Royce points out, “with

some owners exceeding even that.”

Speed Queen is not actually a franchise – you operate under your own brand,

but Speed Queen provides extensive support, from site selection and council

approvals through to literally opening your doors. “If you’re considering

a semi-passive, remotely managed

business that generates real income, I’d

love to talk,” says Royce.

“We’re ready to hear from anyone who

has the desire to build a successful

business in any part of the country. You

don’t even need to move. Whatever your

situation, give me a call and let’s discuss

how Speed Queen can help you.”

Future-proofed technology and remote

operation makes Speed Queen an

investors’ dream

MORE THAN

REMOTELY

INTERESTING

Opportunity: Retail

Royce Little: ‘There are no

security issues around cash’

Speed Queen

www.speedqueen.co.nz

Contact

Royce Little

09 528 5600

Royce@speedqueen.co.nz

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